Legal · Privacy Policy

i. Introduction

This Privacy Policy describes how Zhongshan Guangqi Lighting Co., Ltd (“Guangqi Lighting,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you visit our website www.gqlamp.com, request a quotation, communicate with our sales team, or engage with our products and services.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the website or provide us with personal information.

ii. Information We Collect

We collect information in two ways: information you provide directly, and information gathered automatically when you interact with our website.

Information You Provide

• Contact & inquiry information — your name, company, job title, email address, phone number, and country when you submit a contact form, request a quotation, or send us an email.
• Project details — specifications, drawings, site information, and technical requirements you share with us to receive a tailored lighting solution.
• Transaction information — billing and shipping details, purchase orders, and payment records associated with product orders.
• Communications — the content of emails, messages, and calls exchanged with our sales, technical, or support teams.

Information Collected Automatically

• Device & browser data — IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage data — pages viewed, time spent on pages, referring URL, clicks, and navigation paths within our website.
• Location data — approximate geographic location derived from your IP address (country and city level only).

iii. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to inquiries, preparing quotations, and providing technical consultation.
• Processing orders, arranging shipment, and fulfilling contractual obligations.
• Providing after-sales support, warranty services, and maintenance assistance.
• Sending product updates, catalogs, and marketing communications where you have consented or where permitted by law.
• Improving our website, products, and customer experience through analytics.
• Complying with legal obligations, preventing fraud, and enforcing our terms.

Legal Basis (GDPR)

For visitors in the European Economic Area and the United Kingdom, we process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, or compliance with legal obligations.

iv. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure core functionality, remember your preferences, and understand how visitors engage with our content. The categories we use include:

• Essential cookies — necessary for the website to function properly (e.g., language preferences, security).
• Analytics cookies — help us understand visitor behavior in aggregate, typically via services such as Google Analytics.
• Functional cookies — remember choices you make to deliver a more personalized experience.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

v. How We Share Information

We do not sell your personal information. We share it only with trusted parties and only as necessary:

• Service providers — logistics partners, payment processors, cloud hosting providers, email delivery services, and IT support vendors who assist us in operating our business, under obligations of confidentiality.
• Business partners — when a project requires collaboration with installation teams, distributors, or specification consultants, we may share relevant information with your knowledge.
• Legal authorities — when required by law, court order, or to protect our legal rights, safety, or the rights of others.
• Corporate transactions — in the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

vi. International Data Transfers

Guangqi Lighting is headquartered in China and serves clients across Asia, Europe, North America, and the Middle East. Your information may be transferred to, processed, and stored in countries other than your own, where data protection laws may differ from those in your jurisdiction.

Where required by law, we implement appropriate safeguards — including standard contractual clauses and vendor due diligence — to protect your information during international transfers.

vii. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted transmission (HTTPS/TLS), access controls, regular security reviews, and staff confidentiality obligations.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

viii. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, warranty, or reporting requirements. Retention periods vary by data type:

• Inquiry and contact records — typically up to 3 years from last interaction.
• Transaction records — retained in accordance with applicable tax and commercial law (usually 5–10 years).
• Marketing preferences — kept until you unsubscribe or withdraw consent.
• Website analytics data — retained in aggregated or anonymized form.

ix. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we update or correct inaccurate information.
• Deletion — request that we delete your information, subject to legal retention requirements.
• Restriction & objection — ask us to limit or stop certain processing activities.
• Portability — receive your information in a structured, machine-readable format.
• Withdraw consent — where processing is based on consent, withdraw it at any time.
• Lodge a complaint — with your local data protection authority.

To exercise any of these rights, please contact us using the details at the end of this policy. We will respond within the time frame required by applicable law.

x. Children’s Privacy

Our website and services are directed to businesses and professionals and are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

xi. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external resources. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external site you visit.

xii. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will post the revised policy on this page and update the “Last Updated” date at the top. Where required by law, we will seek your renewed consent.

We encourage you to review this policy periodically to stay informed about how we protect your information.

xiii. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us: